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I once again have to laugh at the stupidity of a U.S. carrier to actually terminate customers who call too much with problems. I am not surprised because we have all been conditioned to tolerate horrible customer service from the telecom industry. U.S. based carriers are the ultimate marketing spin doctors and constantly point the finger to someone else and don’t solve problems. I guess if you don’t want to be flagged as a problem customer you must limit your calls to less the once every other month. I might suggest looking at some of the non-U.S. based carriers who have a customer centric mentality and are looking to steal customers. See the story here.

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