I hate the economics of class-action lawsuits, but this issue probably one (failure to provide promised service under long term contracts) that could get a lot of consumer interest if coverage continues to get worse. If a carrier can’t provide network coverage as prescribed (dropped calls, dead zones, data congestion), then they should let me take my phone to a different carrier or give me a refund.
We have offered to give our entire database to the carriers and the FCC many times and continue to be ignored at the highest level. However, we are not being ignored completely as we see wireless operator IP addresses on the web site everyday. So they are looking at our data just not acknowledging it publicly. We hope this changes soon as our maps get wider distribution through mainstream retail and as the rural smaller carriers try and capitalize on the weaknesses of their biggest competitors.