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How ironic that AT&T drops the ball once again for customers who want to pre-order the iPhone 4.  Yet the dogs keep coming back for the dog food that keeps making them sick.

The iPhone 4's first pre-ordering day has been a total disaster. AT&T's online system has collapsed, there are account security breaches, Apple's online upgrades are down, and AT&T stores are now using pen and paper to process sales. Apple's processing system seems to have collapsed. The reason: The iPhone upgrades depend on AT&T account server. Read more and follow the live coverage at Gizmodo.

I think this photo and video illustrate AT&T's poor planning and customer frustration for many years. 


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