- T-Mobile, you're an awesome company with great customer service.
- Tweeting on real 3G coverage from Verizon. So nice.
- AT&T love your service and never drop calls.
- Sprint speeds are so fast I can hardly hold on to my phone.
- Compare Coverage
- Fixing Coverage
- Customer Service
Big Phony Social Media Accounts
I am beginning to see too many phony carrier marketing / PR people on Twitter spamming with ultra-positive messages that scream fake marketing and SEO tactics. It's very sad that carriers think they can throw money at social media to fight bad customer service with fake Twitter accounts and crap SEO to push down all of the service complaints from customers. If you look at the abundance of social media wireless coverage complaints you can understand why they would neglect and deflect anything that confronts their deficiencies and admits guilt. PR has now been taken to a whole new level these days and no longer is limited to press releases and writing. Here are some examples of Twitter messages I see from random accounts who don't respond: