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Better Business Bureau Gives AT&T an A+ Rating?
My presumption is that none of AT&T's customers even care that the BBB even exists and realize it is worthless to complain to a bureaucratic government agency that has no authority or power to do anything to help. AT&T customers are a smart sophisticated audience and realize that complaining to the BBB more appropriate for cases like when your laundry mat steals your clothing and rips you off. AT&T users are not dummies and this report tells me absolutely nothing other than it would behoove AT&T customers to also cover their bases and call the BBB about AT&T during the next 12 months. We will follow up on a report in the next 12 months to see how the complaints stack up after their customer base actually knows now that the BBB is a resource for complaints.