|Apple Stores Have Great Customer Service!|
Shattered or broken iPads screens are not covered under Apple Care. Twit.TV cited two examples of situations where iPad customers were able to get their iPads replaced. This is great customer service by Apple and we commend them for not charging customers. I wish this was true for iPhone customers who frequently crack their screens and batteries need to be replaced. Apple has charged $79 charges to iPhone batteries and we wonder how long customer service will be giving free replacements for customers who damage their screens.