Friday, September 23, 2016 | ATT Wireless, Compare Coverage, map, Sprint, T-Mobile, Verizon Wireless | 0 comments »
We just launched a new tool to Compare Wireless Coverage from T-Mobile, AT&T, Verizon, Sprint & US Cellular. We are hopeful that AT&T, Verizon & Sprint can provide us with a similar iframe map to make it easy for consumers to compare local coverage. The great thing about the map provided by T-Mobile is that you don't have to leave the page to zoom into a particular location.Stay tuned to see if we can get a similar map from AT&T & Verizon.
Wednesday, September 21, 2016 | Customer Service, Data Caps, Data Plans, Rants, T-Mobile | 0 comments »
|T-Mobile's Not So Unlimited Data Plan|
|T-Mobile Data Plan Usage|
Why am I not able to purchase another 1GB or 2GB of data? You can't according to the customer service person I spoke with.
T-Mobile proceeds to send me survey questions over text on how easy it was to resolve the issue. All of my responses of course were 0. There is not solution to the problem of purchasing more data.
Here is how you find the data pass.
Below is a Tweet and a response from T-Mobile. Apparently they have data passes that they don't seem to promote.
It might be time to consider a data plan from Republic Wireless. Its a pre-paid data plan that will work on T-Mobile's network. All you need is a SIM card and you can use T-Mobile same phone.@DeadZones Hey there! Are you looking for our Data Passes? Check them out over here :-) https://t.co/ClmVlPidyj *MelY— T-Mobile Help (@TMobileHelp) September 21, 2016
Wednesday, September 21, 2016 | Fixing Coverage, Reception Issues, Sirius, Sirius XM Coverage | 0 comments »
|Sirius XM Worldwide Satellite Coverage Map|
Customer have been reported a record amount of SiriusXM reception problems in the last year. This most popular search queries on our blog are related to SiriusXM dead zones. Some of the issues we have identified have been SiriusXM interference issues with T-Mobile. Other issues are hard to identify. I am surprised that the FCC and Sirius has not had more issues reported in the media or to consumer groups? What seems to be the issue? Is someone investigation this?
Tuesday, July 12, 2016 | 4G, Data Congestion, LTE, Throttling Data | 0 comments »
Tuesday, July 12, 2016 | Broadband, dead zones, Drones, Emergency, FCC, Nokia, Text Messaging | 0 comments »
A lack of coverage can be inconvenient in the best of circumstances, but for first responders in an emergency situation it can be hazardous. A poor signal or dead zone can lead to miscommunication between first responders, and even cause casualties when the time of response is critical. However, technology can be used to bridge the gaps when necessary. Here are a few ways that emergency responders can improve reception in the field.
The FCC recommends taking the time to prepare for this type of situation, identifying your processes with communication or IT technology in advance. Take all necessary actions to protect computers and secure equipment before storms, and back up databases at key moments. There are three federal programs in the USA which can provide for call queuing. The Wireless Priority Service Program can improve connections for authorized national security or emergency preparedness mobile numbers, but these must be prioritized in advance.
Data Storage Systems
Part of advance prep is backing up databases. One potential solution is to use the power of the cloud to store data at distances away from the dead zones. If the infrastructure has failed, the cloud storage can be used as a backup. This is particularly important after the fact, when responders need access to data collected during the event. Because cloud storage can be adjusted to scale, it works in a variety of situations on the ground.
Another useful tool in dead zones is a portable mobile broadband network. Often when a natural disaster hits an area, the telecommunications networks are the first things to fall. Portable networks are one way to address this common problem. Telecom providers have been working on these portable networks which can then be used for emergency situations. For example, Nokia Networks public safety solutions includes their “broadband in a box,” which transmits its own network within a small area. It can be brought directly into the dead zone where emergency workers are travelling, so that they don’t miss out on any vital communications.
Drones are now used increasingly in the public safety sector. One area where they’re frequently used is in combating forest fires. Drones can be designed for any particularly situations, whether it’s to withstand extreme temperatures or fit in small spaces. A drone can go to areas where reception may be poor, and take high quality audio or video recordings to transmit back to the first responders. This gives the emergency responders access to real-time data before they enter the dead zone, which is useful on multiple levels. They can also be used a form of communication by hosting communication platforms. This is particularly useful in rural areas where they may not be a usual network, or in urban areas where the network has gone dead due to the disaster situation.
Technology now plays a major role in public safety, but it’s important for responders to be able to communicate in areas where there is no regular mobile service. With access to portable networks, responders can access emergency response apps, send out SMS alerts to citizens, and stay in touch with all members of the team. This can help save lives even in the most rapidly changing emergency environments.