Frontier Communications Takeover of Verizon Fios
Former Verizon Fios customers are suffering big time as Frontier Communications has just destroyed the customer experience Verizon Fios customers once had. 3 weeks to install and 45 minute hold times on the phone has seems to be the common theme on social media. Customers in Florida, Texas and California apparently are going to be suffering for a while unless things improve fast. Please comment below if you are experience the same issues.
People will be moving to Direct TV and Time Warner without a doubt in these markets.
The customer service experience of #Frontier since Verizon #FIOS sold is horrendous @FrontierCorp @verizonfios Time Warner will benefit— DeadZones.com (@DeadZones) May 23, 2016
@DeadZones Is there something that my team can assist you with today? ^EGS— Ask Frontier (@AskFrontier) May 23, 2016
@DeadZones If you need assistance setting up service, please DM me the details here so I can see what's possible. Thanks -LB— Ask Frontier (@AskFrontier) May 23, 2016