Tech Crunch Disrupt Hack Day produced a new product. It’s a class action lawsuit generator against AT&T that uses your actual call drop data to tabulate how many times your phone crashed and how many times you’ve been generally screwed by AT&T. Worstphoneever.com searches for baseband crashes on your desktop, uploads them, and saves them to a database. The results are tabulated and added to the total, eventually leading to a detailed class-action lawsuit.
You can call AT&T and complain to them and they will give you a refund on that month of service. There's no specific number that AT&T will tell you is the breaking point, but let's just say that it's 10 for arguments sake. Let's also pretend that each AT&T customer pays $56 a month (which is the average price of AT&Ts plans). So here's our math: $56 * (number of months for each user where they had more than 10 dropped calls)
$1,000,000,000 / $56 a month = 17,857,142 months of service. We don't know exactly how many AT&T iPhones are out there, but they added 3.2 million new ones in Q4 2009, so I think it's safe to say at least 10 million.* 17,857,142 months / 10,000,000 subscribers is 1.78 months of bad service per subscriber to reach a billion dollars. Easy peasy. But what if you're like me, and every month is a bad month, and you've had an iPhone for 2 years?** 17,857,142 months / 24 months per subscriber = 744,047 subscribers.