Quantcast T-Mobile Service Plans and Coverage Review ~ Dead Zones

Saturday, October 31, 2009

T-Mobile Service Plans and Coverage Review

Coverage:  Their coverage can be spotty in a few areas around the United States and Mexico, but not as bad as most people proclaim it to be.  If you live in a major metropolitan area it is likely you will have comparable coverage to AT&T and Verizon in most areas.  One benefit of being a smaller carrier means you are likely competing against less customers for network capacity.  This usually results in less data and voice congestion problems when you are at a stadium or on a crowded freeway.  Their most concentrated coverage is in the eastern United States, although there is quite a large zone in New York and Georgia that gets limited or no coverage. Nevada and some of the mountain states are some notable dead zones in their coverage network and even California and Oregon have quite a few miles where service is not available. T-Mobile has network coverage in every state except Alaska, reception in rural areas can be spotty. Also, as with all carriers, reception will vary due to location. International coverage is available in more than 187 countries.Their website does have a nice feature that allows you to check coverage areas by inputting your zip code and overlaps nicely with dead zones reported on our map on the right. If you travel a lot, they do have international service options, but it will cost you as roaming charges do apply.

Plans:  T-Mobile leads these carriers in free minutes and value now offering unlimited plans without long  term contracts. For the money, they offer the most free minutes of any plan and likely the most value depending on where you live. T-Mobile offers more plans that are typically less expensive, particularly for Web access, text and multimedia messaging services. They offer several plans including business plans, pre-paid, family and individual plans. They do offer free phones subsidized phones, including camera phones, but if you want to choose a different phone than the one they offer you will have to pay for it. Plans available below:


Other features
  • No offering unlimited plans without long term contracts is a great selling point
  • As a GSM carrier and a subsidiary of Germany's Deutsche Telekom, T-Mobile has extensive international roaming and thousands of Wi-Fi hotspots in the United States and Europe.
  • Of the major carriers, T-Mobile received the highest customer service rating by J.D. Power and Associates for several consecutive years.
  • T-Mobile is the only major carrier not to offer push-to-talk services.
  • We recommended you monitor your text messaging usage closely and get on an unlimited plan so you don't get charged the outrageous .25 cents per message if you go over.
  • Has 3G Coverage now in most major cities.
  • T-Mobile has the Android phone with unlimited data plans.  We highly recommend it!

3 comments:

Anonymous said...

I live in Temecula CA and travel throughout San Diego county. In the valleys and areas where I had no reception from Verizon I actually get reception from TMobile. I read a lot of reviews and it seems like they must be outdated because here in my neck of the woods TMobile is great. Plus I never have to worry about going over my minustes and I don't have to spend my hard earned money on overpriced service.

Anonymous said...

I just got t-mobile and the coverage is horrible in CA (san jose) - I will be switching back to AT&T soon. T-mobile 3g just doesn't work.

Anonymous said...

T-mobile coverage in the US is very spotty. I travel a lot, and more often than not it seems that everyone around me is using their phones, yet I do not have coverage. For example, at JFK, T-Mobile has a ridiculously large dead zone. I will be switching to AT&T or Verizon as soon as my contract is up.

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