Loading...

Used Car Salesman at Verizon Wireless Stores

A $30 upgrade fee is ridiculous and out of principle you should leave the arrogant carrier.  A "used car salesman like experience" is what you will likely expect going into a Verizon Wireless store today.  Verizon is now charging existing customers a new $30 upgrade fee to any existing customers purchasing new mobile equipment at the discounted price with a two-year contract.  Verizon is letting some lucky customers trade in their phones to reduce the fee a bit, but how that helps will depend very heavily on what kind of user you are.   All negotiable.

Negotiation and hassle is basically what Verizon would like their customers to deal with.  Nothing is straightforward and it sounds like everything is negotiable.  Atleast that is why my wife said on her last trip to a Verizon Wireless store and that what it sounds like with the new $30 upgrade fee that is negotiable. Verizon bogus statement says:

"This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.While the upgrade fee is not unique to Verizon Wireless, most devices can be traded in with our green friendly trade-in program at verizonwireless.com/tradein as a way to save money or potentially offset the fee completely."

Subscribe for Email Updates